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NOTICE OF PRIVACY

Teams Integrando Equipos, SA de CV, with the trade name Teams, is responsible for the processing of personal data collected on this website and subscribes to this privacy notice in compliance with the Federal Law on Protection of Personal Data Held by Private Parties.

The personal data that you have provided us directly or through electronic means have been collected and will be processed by Teams Integrando Equipos, SA de CV under the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility, in accordance with the provisions of the Law.

The personal data provided to Teams Integrando Equipos, SA de CV, with the commercial name Teams, will be duly protected through technological, physical and administrative security measures, preventing the improper use or disclosure of the same.

For what purpose we collect and use your personal data?

Your personal information will be used to provide the services, products and information you have requested, to notify you of changes in them and to evaluate the quality of the service we provide you.

Additionally, your personal data can be used for the following purposes:

  • Follow up on requests for information about the services and / or products that our company offers through our website or other means.

  • Make quotes and send you work proposals based on the information you provide us through the forms on the website.

  • Give urgent or important notices on any subject related to our website, services and / or products contracted with our company.

  • Provide information on the current state of our company.

  • Perform the services and / or deliver the products that you contracted with our company.

  • Inform about changes and new products and / or services that are related to the contracted (s) or acquired (s) by the client.

  • To comply with obligations to our customers.

  • Evaluate the quality of the service and carry out internal studies on consumption habits.

  • Sending promotions by email in different periods.

Your information will be kept in our records for 60 days from the date you provide us with your data, then we will proceed to delete your information if no commercial transaction or employment relationship is reached.

What personal data do we obtain and from where?

For the purposes indicated in this privacy notice, we may collect your personal data in different ways: when you provide it to us directly, when you visit our website or use our online services and when we obtain information through other sources that are allowed by law.

Personal data that we collect directly

We collect your personal data directly when you provide it to us by various means, such as when you participate in our promotions or give us information in order for us to provide you with a service. The data that we obtain through this means may be, among others:

Paper forms that collect your information in Exhibitions, Sales Modules, Branches and others. It is usually in person.

Personal data we collect over the Internet

When you visit our website or use our online services, we collect data as follows:

Contact Form with the following information: Name, Company, Telephone, Email, Address, description of the project you want to carry out with our company.

Use of cookies and Data Analysis applications.

Cookies are text files that are automatically downloaded and stored on the hard drive of the user's computer equipment when browsing a specific Internet page, which allow the Internet server to remember some information about this user, including their preferences for the visualization of the pages in that server, name and password. For their part, Data Analysis Applications can be used to monitor the behavior of a visitor, such as storing information about the user's IP address, duration of interaction time on said page and the type of browser used, among others. We inform you that we use cookies and Data Analysis Applications to obtain the following information related to the technology to be used to navigate our website and maintain constant improvement for a better user experience: IP Address, Internet Browser, Operating System, Country of Origin, Website of Origin. You can learn to disable Cookies and improve your privacy by reviewing the documentation for your browser, operating system and / or computer equipment.

Personal data we collect from other sources

We may obtain information about you from other sources permitted by law, such as telephone or work directories. The data that we obtain by these means can be, among others:

Information extracted from Telephone or Business Directories by your sales area to carry out Marketing tasks.

Sharing Data with Third Parties

We promise not to transfer your personal information to third parties without your consent, except for the exceptions provided in article 37 of the Federal Law on Protection of Personal Data Held by Private Parties, as well as to carry out this transfer in the terms established by that law. . If you do not express your opposition for your personal data to be transferred, it will be understood that you have given your consent for it.

ARCO rights

In accordance with the Federal Law on Protection of Personal Data Held by Private Parties, these are the rights that everyone can exercise in relation to the processing of their personal data. Each acronym represents a different right and they are Access, Rectification, Cancellation and Opposition.

You can stop receiving promotional messages by landline or cell phone, likewise, you can stop receiving advertising postal mail, you can also stop receiving promotional emails.

You have the right to access your personal data that we have and the details of their treatment, as well as to rectify them if they are inaccurate or incomplete; Cancel them when you consider that they are not required for any of the purposes indicated in this privacy notice, are being used for non-consensual purposes or the contractual or service relationship has ended, or, oppose their treatment for specific purposes.

You may at any time revoke the consent that you have granted to Teams Integrando Equipos, SA de CV, for the processing of your personal data, limit the use or disclosure of the same and exercise your ARCO Rights provided for in the Law, for this, it is It is necessary that you make your request at the email address we provide and within a maximum period of 2 days we will respond to your request and inform you about the origin of the same through an email message or the means that you indicate.

Modifications to the privacy notice

We reserve the right to make modifications or updates to this privacy notice at any time, in order to attend to new legislation, internal policies or new requirements for the provision or offering of our services or products. The modifications will be available to the public through: (i) on our website [privacy notice section]. (ii) or we will send them to the last email you have provided.

To whom can you present your complaints and reports for the improper treatment of your personal data?

If you consider that your right to protection of personal data has been harmed by any conduct of our employees or our actions or responses, you presume that in the processing of your personal data there is a violation of the provisions provided in the Federal Law on Protection of Personal Data in Possession of Individuals, you may file the corresponding complaint or complaint with the IFAI, for more information visit www.ifai.org.mx.

Responsible for Data Privacy

If you have any doubts, questions or complaints, you can contact our Privacy department, our phone number is (55) 5658 4665 and we can help you from 9:00 AM to 6:00 PM, Monday through Friday. We put at your disposal our email address info@teams.com.mx , all your questions will be answered.

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